Why we exist and our mssion & values

How Triplo began.

Triplo began long before it had a name.

It started with Camille Leavold, CEO of Abbots Care, through years spent supporting people and families at home and often during moments of change, uncertainty, or transition.

In those conversations, travel came up again and again.

Not as something people had stopped wanting, but as something that had become harder to access.

A birthday trip that felt too complicated to organise.

A family holiday that felt too risky to manage alone.

A long-held dream quietly paused because no one could see how it would work anymore.

And always the same underlying truth people didn’t need less world. They needed a clearer way into it.

What was missing wasn’t desire. It was structure. Confidence. Joined-up thinking between care, logistics and travel itself. 

Why we exisit

Simple, we’re here as a response to a gap that kept showing up in real life. 

Ageing shouldn’t quietly close the world off but for many people, it does. Travel starts to feel risky, complicated, or like it’s ‘not for people like me anymore’, even when the desire to go is still there.

The challenge isn’t people. It’s the way travel is built. 

• 43% of older people say their health stops them taking the holidays they would like.
• In most travel systems, support is treated as an add-on or a reason to say no rather than something that makes the whole journey possible.
• What follows is often quiet, but significant. People travel less. Confidence reduces. Families worry instead of plan. Life contracts not because people stop wanting to go, but because the path to ‘yes’ becomes too difficult to navigate



That is the gap Triplo exists to close. 

• We turn ‘it’s too complicated’ into ‘it’s all sorted.
• We make support enabling, not limiting. We give people and families the confidence to travel again. Safely and on their own terms. 



Ageing will change how we travel. It shouldn’t stop us travelling.

We want to make sure it doesn’t.

Triplo Concierge

Travel concierge & accessible travel support in the UK and beyond 

Triplo’s offers a full concierge service designed to take care of the practical details that sit around travel, so the journey feels more structured, more manageable and less overwhelming.

We bring together high-touch travel coordination and accessible travel support, helping to reduce the small but important points of friction that can make travel feel difficult.

This is assisted travel UK and international support, focused on making the process of travelling clearer, calmer, and easier to navigate. 

A more supported way to travel

Travel becomes harder when the practical details are left fragmented — transfers, timing, logistics, and coordination all managed separately. We bring these elements together so the journey feels more coherent and easier to follow. As part of your holiday we can support with: 

• Itinerary planning shaped around pace, accessibility, and comfort
• Booking assistance across flights, rail, and cruise travel
• Accessible travel support across UK and European destinations
• Coordination of transfers, timings, and connections
• Help organising the moving parts of travel so everything links together clearly

This is about removing complexity, not adding to it.

Airport support & assisted travel UK Services

Airports can be one of the most demanding parts of a journey, particularly when additional support or reassurance is needed.

We provide assisted travel UK airport coordination, helping make each stage more predictable and manageable. This can include: 

• Parking and transfer arrangements
• Fast-track or priority services where available
• Support with check-in and wayfinding where needed
• Lounge access to provide a quieter, more comfortable waiting environment
• Step-by-step coordination through key airport processes



The focus is on reducing pressure, uncertainty, and overwhelm at key transition points. 

High-touch travel concierge support

Our concierge service manages the practical organisation that sits around travel, so nothing feels left to chance. We support: 

• Booking assistance for transport and journeys
• Pre-arranged excursions and experiences where helpful
• Destination transfers and onward travel coordination
• Adjustments to plans when things change
• End-to-end itinerary organisation and oversight 

This is structured travel coordination support, designed to make journeys easier to follow and less demanding to manage. 

Accessible travel support that works in practice 

Accessibility is built into planning from the beginning, not added afterwards. We consider: 

• Mobility and pacing requirements
• Step-free access and transport suitability
• Timing and transition planning between stages of travel
• Practical travel flow from departure to destination
• Coordination with care support where required 

Where care is needed, we can provide CQC-rated Outstanding Care through our sister company Abbots Care, ensuring support is aligned with the travel plan and runs consistently throughout the journey.

This is accessible travel support designed for real-world travel, not assumptions. 

Why Beyond Travel Enhancements exists

Travel doesn’t usually become difficult because of where people want to go.

It becomes difficult because of everything around getting there.

Unclear steps. Disconnected planning. Uncertainty about support. Too many small decisions left to the traveller.

Beyond Travel Enhancements exists to remove that pressure.

We bring structure to the process so travel feels more predictable, more supported, and easier to step into.

Not by changing the journey — but by organising what sits around it. 

A joined-up approach to travel support 

Beyond Travel Enhancements works alongside Triplo travel planning and care coordination to create a more complete way of supporting travel. Together, this includes: 

• Care-led travel planning
• • Accessible travel support
• • High-touch travel concierge coordination
• • Assisted travel UK services
• • End-to-end journey organisation

So everything connects — clearly, calmly, and in one place. 

Meet Team Triplo

Triplo brings together travel planning, care experience and practical support to help people continue exploring the world with confidence. Our team is here to listen, understand what matters, and shape a journey around the individual, not the limitation.

Useful Links

We've gathered a selection of trusted resources, partner organisations and practical links to support you before, during and after your travels. From accessibility guides to industry trust marks, these are here to help.

Triplo is not responsible for the content of external websites. Links are provided for information and convenience only.