Our story and mission.

How Triplo began.

A travel solution shaped by real conversations.


Our Founder, Abbots Care CEO, Camille, and her team have spent over 30 years supporting people to live independently in their own homes and often during times of change, uncertainty and transition.


Through everyday conversations with clients, travel came up often. Not as something people stopped wanting, but as something that had become harder to access. A birthday trip that felt too complicated to organise, a family holiday that felt too risky to manage alone, a long-held dream quietly paused because no one could see how it would work anymore.  What was missing wasn’t desire. It was structure, confidence and the joined-up thinking between care, logistics and travel itself. 

Older couple enjoying a pavement cafe in a sun-lit Italian square

Our mission.

Simply, we’re here as a response to a gap that kept showing up in real life. 


Changing health, mobility or life circumstances shouldn’t quietly close the world off but for many people, it does. Travel starts to feel risky, complicated, or it’s ‘not for people like me anymore’, even when the desire to go is still there.


The challenge isn’t people. It’s the way travel is built. 

  • 43% of older people say their health stops them taking the holidays they would like.
  • In most travel systems, support is treated as an add-on or a reason to say no rather than something that makes the whole journey possible.
  • Research into transport barriers found that 92% of disabled people surveyed experienced barriers when travelling, including issues such as unreliable step-free access and poor assistance.



What follows is often quiet, but significant. People travel less. Confidence reduces. Families worry instead of plan. Life contracts not because people stop wanting to go, but because the path to ‘yes’ becomes too difficult to navigate. That is the gap Triplo exists to close.

  • We turn ‘it’s too complicated’ into ‘it’s all sorted'.
  • We make support enabling, not limiting.
  • We give people and families the confidence to travel again, safely and on their own terms. 


Our vision is to remove the barriers that quietly close the world off, so more people can keep travelling for longer.

Triplo Concierge.

A travel concierge that's with you before, during and after your journey

Travel is about so much more than booking a holiday. It's about knowing the journey has been thoughtfully planned, the details have been considered and the experiences waiting for you are everything you hoped they'd be.


Our concierge service takes care of the practical arrangements that help your trip run smoothly, while adding those extra touches that make every journey feel personal.  If you're planning a weekend away, a once-in-a-lifetime adventure or a special celebration, we're here to make travel feel effortless.

Accessible travel support.

Travel becomes harder when the practical details are left fragmented.  Transfers, timing, logistics and coordination all managed separately. We bring these elements together so the journey feels more coherent and easier to follow. As part of your holiday we can support with: 


  • Professional care or support companions
  • Mobility equipment hire
  • Accessible excursions
  • Medical equipment hire
  • Pharmacy or healthcare arrangements
  • Accessible transport throughout your stay


Airport support and assisted travel services.

Airports can be one of the most demanding parts of a journey, particularly when additional support or reassurance is needed.


We provide assisted travel UK airport coordination, helping make each stage more predictable and manageable. This can include: 



  • Parking and transfer arrangements
  • Fast-track or priority services where available
  • Support with check-in and wayfinding where needed
  • Lounge access to provide a quieter, more comfortable waiting environment
  • Step-by-step coordination through key airport processes


Holiday enhancements.

Our concierge team can help you discover more of your destination and create experiences that feel personal to you. We can help you with:


  • Private guided tours with local experts who bring a destination’s history, culture and hidden gems to life
  • Restaurant recommendations and reservations for a special meal, celebration or memorable evening
  • Theatre tickets, concerts, exhibitions and cultural events
  • VIP or behind-the-scenes experiences at attractions and landmarks
  • Scenic journeys, private excursions and day trips designed around your interests
  • Wine tasting, cookery classes and local food experiences
  • Museum and gallery visits, including private tours or specialist guides
  • Sporting events, from watching a favourite team to experiencing a major event abroad


Meet Team Triplo

Triplo brings together travel planning, care experience and practical support to help people continue exploring the world with confidence. Our team is here to listen, understand what matters, and shape a journey around the individual, not the limitation.

Team member portrait

Team Member Name

Travel Specialist

Team member portrait

Team Member Name

Care Support Coordinator

Team member portrait

Team Member Name

Concierge Travel Planner